Introduction

 

We take the protection of our users’ data very seriously and are committed to safeguarding the information you share with us when using our digital assets. We also commit to using your data in accordance with applicable laws.

This Privacy Policy explains our practices regarding the collection, use, and disclosure of your data when you access our services through your devices.

Please read this Privacy Policy carefully and make sure you fully understand our practices before using our services. If you have read and understood this policy and do not agree with it, you must stop using our digital assets and services. By using our services, you acknowledge the terms of this Privacy Policy, and your continued use will be considered as your consent to it and any updates.

In this Privacy Policy, you will learn:

 

• How we collect data

• What data we collect

• Why we collect the data

• With whom we share the data

• Where the data is stored

• How long the data is retained

• How we protect the data

• How we handle minors

• Updates to this Privacy Policy

 

What data do we collect?

 

We may collect two types of data:

 

• Non-identifiable data, such as technical or aggregated usage information. This cannot be used to identify you.

• Personally identifiable data, such as name, email address, mailing address, phone number, and IP address, which can be used to identify you. If we combine personal with non-personal data, we treat the combined information as personal data.

 

How do we collect data?

 

We collect data in the following ways:

 

• Automatically when you use our digital assets (usage data, sessions, etc.)

• When you contact us (e.g. via booking form or email)

• From third-party sources (e.g. logins via Facebook or Google)

 

Why do we collect your data?

 

We use your data to:

 

• Provide and operate our services

• Improve and personalize user experience

• Respond to inquiries and offer support

• Analyze usage patterns and trends

• Strengthen data security and fraud prevention

• Comply with legal obligations and enforce our terms

• Send updates, marketing messages, and service-related information (you may opt out of marketing emails at any time)

 

With whom do we share your datar?

 

We may share data with:

 

• Service providers who assist with hosting, support, and data processing

• Authorities or legal entities, if required to comply with laws or protect our rights

• Affiliates or successors in the event of a business transfer

• Authorized third parties for business operation and improvement

 

We do not sell your personal data to advertisers or ad networks.

 

Where is the data stored?

 

• Non-personal data may be stored and processed worldwide.

• Personal data may be processed and stored in the USA, Ireland, South Korea, Taiwan, Israel, or other jurisdictions as required by law or service delivery.

 

How long do we retain your data?

 

We retain your data only as long as necessary to:

• Provide our services

• Fulfill legal and contractual obligations

• Resolve disputes

• Enforce agreements

We may correct or delete incomplete or inaccurate data at our discretion

 

How do we protect your data?

 

Our digital assets are hosted on a secure platform with servers protected by firewalls and SSL encryption (HTTPS access).

While we implement industry-standard safeguards, we cannot guarantee absolute security. Therefore, we recommend using strong passwords and avoiding the transmission of sensitive data via insecure channels like email or messaging apps.

 

How do we handle data of minors?

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Children may use our services. However, if they wish to access certain features, they may be required to provide certain information. The collection of some data (including data collected through cookies, web beacons, and other similar technologies) may occur automatically.

If we knowingly collect, use, or disclose data collected from a child, we will provide notice and obtain parental consent in accordance with applicable law. We do not condition a child’s participation in an online activity on the child providing more contact information than is reasonably necessary to participate in that activity. We use the data we collect only in connection with the services requested by the child.

We may also use a parent’s contact information to communicate about the child’s activities in the services. Parents may review the data we have collected from their child, prohibit us from collecting further data from their child, and request that all data we have collected be deleted from our records.

Please contact us to review, update, or delete your child’s data. To protect your child, we may ask you to provide proof of your identity. We may deny you access to the data if we believe your identity is questionable. Please note that certain data may not be deleted due to other legal obligations.

 

Children may access our services, but some features require the submission of limited data.
We do not knowingly collect data from minors without parental consent. Parents can review, delete, or restrict their child’s data by contacting us. Proof of identity may be required.

 

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We use your personal data only for the purposes set out in this Privacy Policy and only if we are satisfied that:

• the use of your personal data is necessary to perform or enter into a contract (for example, to provide you with the services themselves or customer support and technical support);

• the use of your personal data is necessary to comply with relevant legal or regulatory obligations; or

• the use of your personal data is necessary to support our legitimate business interests, provided that this is always done in a manner that is proportionate and respects your privacy rights.

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Your rights under the GDPR

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If you are located in the European Economic Area (EEA), you have the right to:

• Access your personal data

• Request data portability

• Correct or delete your data

• Object to or restrict data processing

• File a complaint with a supervisory authority

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These rights may be subject to legal limitations or our legitimate business interests. Contact us to exercise any of these rights.

We may transfer data internationally, including outside the EEA, only if adequate safeguards are in place (e.g. contractual agreements or equivalent levels of protection).

 

Your rights under the California Consumer Privacy Act (CCPA)

 

If you are a California resident, you may:

• Request access to and deletion of your personal data

• Be assured that we do not sell your data for advertising purposes

 

Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time. The most current version will always be posted on our website.
Significant changes will be announced clearly. Continued use of our services after changes indicates acceptance of the revised policy.

 

Kontakt

 

If you have general questions about the services or the data we collect about you and how we use it, please contact us at:

 

Johannes Fankhauser

Schopperstraße 18

6336 Langkampfen

office@apexadventure.at